Table of Contents
- 1. Definitions
- 2. Eligibility
- 3. Account Registration
- 4. Deposits & Withdrawals
- 5. Bonuses & Promotions
- 6. Betting Rules & Game Conduct
- 7. Prohibited Activities
- 8. Intellectual Property
- 9. Privacy & Data
- 10. Limitations of Liability
- 11. Account Termination
- 12. Governing Law
- 13. Amendments
- 14. Contact Information
1. Definitions
In these Terms and Conditions, the following terms carry the meanings assigned below unless context requires otherwise:
- "Platform" means the website operating at https://momo89.cam, including all sub-pages, services, tools, games, and features available therein.
- "momo89", "we", "us", or "our" refers to the operator of the Platform and its parent company, subsidiaries, officers, employees, and agents.
- "User", "you", or "your" refers to any individual who accesses, registers on, or uses the Platform.
- "Account" means the registered member account created by a User upon successful completion of registration and KYC verification.
- "Balance" refers to the total funds held in a User's Account, comprising real-money deposits and any credited bonus funds.
- "Bonus Funds" means promotional credits or bonus amounts credited to a User's Account subject to wagering requirements and other conditions described in Section 5.
- "KYC" means Know Your Customer — the identity verification process requiring Users to submit valid Indonesian government-issued identification (KTP) and additional documents as requested.
- "Wagering Requirement" means the number of times a User must bet a bonus amount before becoming eligible to withdraw associated winnings.
- "Applicable Law" means the laws and regulations of the jurisdiction in which momo89 holds its operating license, as well as any applicable international regulations.
- "Responsible Gaming Tools" means the suite of self-management features provided by momo89 including deposit limits, session time limits, loss limits, reality checks, and self-exclusion options.
2. Eligibility
Access to and use of the momo89 Platform is subject to the following eligibility criteria. By creating an Account, you represent and warrant that you meet all of the following conditions:
- You are a natural person and not a corporation, trust, or other legal entity.
- You are at least 21 years of age. momo89 strictly enforces this requirement in accordance with Indonesia's gambling age standards and will terminate any Account found to belong to a user under 21.
- You are accessing the Platform from a jurisdiction where online gambling is not explicitly prohibited by binding national law applicable directly to the end user.
- You are not a resident of any jurisdiction where gambling services are entirely prohibited and where accessing such services constitutes a criminal offense.
- You are not currently subject to a self-exclusion order issued by momo89 or any associated platform.
- You are not an employee, contractor, director, agent, or close family member of an momo89 employee in a role related to platform operations, game development, or odds setting.
- You have the legal capacity to enter into a binding contract under the laws of your jurisdiction.
Age Verification Notice: momo89 employs mandatory KYC verification for all Accounts. Users are required to submit a valid Indonesian KTP (Kartu Tanda Penduduk) or equivalent government-issued identification. Any Account that cannot be verified as belonging to a person aged 21 or older will be suspended pending review, and all balance will be withheld pending investigation.
3. Account Registration
3.1 Registration Process
To use momo89's services, you must complete the registration process by providing accurate, complete, and current information including your full legal name, date of birth, address, email address, and phone number. You agree to keep this information up to date at all times.
3.2 One Account Per User
Each User is permitted to maintain one (1) Account only. Opening duplicate or multiple Accounts is strictly prohibited and constitutes grounds for immediate suspension and forfeiture of all balances. momo89 uses technical and manual methods to detect duplicate accounts, including IP address matching, device fingerprinting, and document comparison.
3.3 Account Security
You are solely responsible for maintaining the confidentiality of your login credentials (username and password). You agree to notify momo89 immediately if you suspect any unauthorized access to your Account. momo89 will not be liable for any loss or damage resulting from unauthorized use of your Account where such use results from your failure to maintain the security of your credentials.
3.4 KYC Verification
Full withdrawal privileges are contingent on successful completion of KYC verification. momo89 may request the following documents:
- A clear photograph or scan of your Indonesian KTP (national identity card)
- Proof of residential address (utility bill or bank statement dated within 90 days)
- Proof of payment method ownership (bank account screenshot or e-wallet confirmation)
- A selfie photograph holding your KTP alongside your face
momo89 reserves the right to request additional documentation at any stage. Failure to provide requested documents within 14 calendar days may result in Account suspension.
4. Deposits & Withdrawals
4.1 Accepted Deposit Methods
momo89 accepts deposits through the following Indonesian payment channels:
- Bank Transfer: BCA (Bank Central Asia), BRI (Bank Rakyat Indonesia), BNI (Bank Negara Indonesia), Bank Mandiri, CIMB Niaga, Bank Permata
- E-Wallets: OVO, DANA, GoPay, ShopeePay, LinkAja
All transactions are processed in Indonesian Rupiah (IDR). The minimum deposit amount is Rp 50.000 and the maximum per single transaction is Rp 100.000.000. These limits may be adjusted without notice at momo89's discretion.
4.2 Deposit Processing
Bank transfers submitted during Indonesian banking hours (08:00–17:00 WIB on business days) are typically credited within 5 minutes. Transfers submitted outside banking hours, on weekends, or on Indonesian public holidays may take up to 24 hours. E-wallet deposits are processed instantly in most cases. momo89 is not responsible for delays caused by third-party payment processors or banking system outages.
4.3 Withdrawal Eligibility and Processing
Withdrawals are available only to Users who have completed KYC verification. Withdrawal requests are processed to the same payment method used for the most recent deposit, subject to momo89's anti-money laundering obligations. Typical withdrawal processing times are:
- Bank Transfer: Within 24 hours on business days (WIB)
- E-Wallet: Within 1 hour subject to provider processing
The minimum withdrawal amount is Rp 100.000. momo89 reserves the right to request additional verification before processing any withdrawal request. Processing times may be extended during high-volume periods or when additional security checks are required.
4.4 Currency and Fees
All Account balances are maintained in Indonesian Rupiah (IDR / Rp). momo89 does not currently charge transaction fees for deposits or withdrawals; however, your bank or e-wallet provider may charge their own transfer fees. momo89 is not responsible for fees levied by third-party payment providers.
4.5 Anti-Money Laundering
momo89 maintains strict compliance with international anti-money laundering (AML) standards. All transactions are monitored for suspicious activity. momo89 reserves the right to block, reverse, or report any transaction that it reasonably suspects may constitute money laundering, fraud, or any other illegal financial activity.
5. Bonuses & Promotions
5.1 General Bonus Terms
momo89 offers various promotional bonuses including welcome bonuses, reload bonuses, cashback offers, and free spins. All bonuses are subject to the specific terms of each individual promotion and the general provisions of this section. In the event of conflict, the specific promotion terms prevail.
5.2 Wagering Requirements
Bonus funds are not immediately withdrawable. Before any winnings derived from bonus funds can be withdrawn, Users must complete the applicable wagering requirement (rollover/turnover). The standard wagering requirement for momo89 bonuses is 30 times (30x) the bonus amount, unless a specific promotion states otherwise. For example, a bonus of Rp 1.000.000 requires Rp 30.000.000 in qualifying bets before withdrawal is permitted.
5.3 Game Contribution Rates
Not all game types contribute equally toward wagering requirements. Standard contribution rates are as follows:
- Slot games: 100% contribution
- Live casino (baccarat, roulette, blackjack): 10% contribution
- Sports betting (single bets at odds ≥ 1.50): 100% contribution
- Sports betting (odds below 1.50): 0% contribution
- Table games and video poker: 20% contribution
5.4 Bonus Validity
Unless otherwise stated, all bonuses must be claimed and wagering requirements completed within 30 calendar days of activation. Uncompleted bonuses will expire and be removed from the Account balance without compensation.
5.5 Bonus Abuse
momo89 strictly prohibits bonus abuse, including but not limited to: opening multiple Accounts to claim the same promotion, placing hedging bets using bonus funds, using automated betting software to fulfill wagering requirements, and any other strategy designed to manipulate the bonus system. momo89 reserves the right to void bonuses, cancel winnings, and close Accounts where abuse is detected.
6. Betting Rules & Game Conduct
6.1 Accepted Bet Types
momo89 offers a wide range of betting markets across football and other sports, including but not limited to: 1X2 (match result), Asian Handicap, Over/Under goals, Both Teams to Score (BTTS), correct score, first goalscorer, and mix parlay (accumulator bets combining multiple selections). Live in-play betting is available on selected matches.
6.2 Bet Acceptance
All bets are subject to acceptance by momo89 at its sole discretion. momo89 reserves the right to refuse, limit, or void any bet without providing a reason. Bets are not confirmed until you receive an explicit on-screen confirmation and a bet reference number. Do not assume a bet has been placed until confirmation is received.
6.3 Errors and Technical Faults
In the event of a technical malfunction, server error, or manifest odds error, momo89 reserves the right to void affected bets and return stakes to the User's Account. Winnings derived from clearly erroneous odds (palpable errors where the displayed price deviates materially from the true market rate) will not be honored. momo89 will notify affected Users as soon as reasonably practicable.
6.4 Casino and Slot Game Rules
All casino games, including slots provided by Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, and other licensed studios, are governed by the individual game rules displayed within each game interface. In the event of a discrepancy between in-game rules and any other representation, the in-game rules prevail. RTP (Return to Player) percentages for all games are certified by the respective studios and available on request.
6.5 Responsible Conduct
Users are expected to conduct themselves respectfully when interacting with momo89's live chat agents, customer support team, and any live dealer personnel in live casino games. Abusive, threatening, or discriminatory language directed at any momo89 representative is grounds for immediate Account suspension.
7. Prohibited Activities
The following activities are strictly prohibited on the momo89 Platform. Engaging in any prohibited activity may result in immediate Account suspension, forfeiture of balance, and referral to relevant law enforcement authorities:
- Opening multiple Accounts or assisting others in doing so
- Using automated software, bots, scripts, or artificial intelligence tools to place bets, exploit promotions, or interfere with Platform operations
- Colluding with other Users to manipulate game or bet outcomes
- Engaging in match-fixing, spot-fixing, or any form of sports corruption
- Using the Platform to launder money or conduct any other illegal financial transactions
- Providing false, misleading, or fraudulent information during registration or KYC
- Accessing the Platform using VPN, proxy, or other tools to circumvent geographic restrictions or account bans
- Exploiting software bugs, glitches, or vulnerabilities for financial gain without reporting them to momo89
- Sharing Account credentials with third parties or allowing third parties to operate your Account
- Attempting to reverse-engineer, decompile, or tamper with any aspect of the Platform's software or security systems
8. Intellectual Property
All content on the momo89 Platform — including but not limited to the brand name, logo, website design, graphics, text, software, game interfaces, and promotional materials — is the exclusive intellectual property of momo89 or its licensed content providers. You are granted a limited, non-exclusive, non-transferable license to access and use the Platform solely for personal, non-commercial entertainment purposes.
You may not reproduce, distribute, modify, publicly display, create derivative works from, or otherwise exploit any content from the momo89 Platform without prior written consent from momo89. Unauthorized use of momo89's intellectual property may result in civil and criminal liability under applicable international intellectual property law.
9. Privacy & Data
momo89 collects, stores, and processes personal data in accordance with its Privacy Policy, which forms an integral part of these Terms and Conditions. By registering an Account, you consent to the collection and processing of your personal data as described therein.
momo89 uses industry-standard SSL encryption to protect all data transmitted between your device and our servers. We do not sell your personal data to third parties. Data is shared only with payment processors, KYC verification partners, and regulatory authorities as required by law. For full details on your data rights, data retention periods, and how to request deletion of your data, please refer to our Privacy Policy.
10. Limitations of Liability
10.1 Platform Availability
momo89 aims to maintain continuous Platform availability but does not guarantee uninterrupted access. Scheduled maintenance, emergency downtime, third-party infrastructure failures, or force majeure events may cause temporary unavailability. momo89 will not be liable for any losses arising from Platform downtime, delayed bet acceptance, or game interruptions outside its direct control.
10.2 Maximum Liability
To the fullest extent permitted by applicable law, momo89's total liability to any User arising from or in connection with these Terms shall not exceed the total amount deposited by that User in the 30 days preceding the event giving rise to the claim. momo89 shall not be liable for any indirect, incidental, consequential, punitive, or special damages of any kind, including loss of profits or loss of opportunity.
10.3 Gambling Risk Acknowledgment
You acknowledge that gambling involves risk and that you may lose some or all of the money you deposit. momo89 provides gambling services for entertainment purposes and does not guarantee any specific outcomes. You agree to gamble only with funds you can afford to lose and to make use of our Responsible Gaming Tools if you feel your gambling is becoming harmful.
21+ Only: The momo89 Platform is strictly for adults aged 21 and over. If you are under 21, you must not access, register on, or use this Platform under any circumstances.
11. Account Termination
11.1 Termination by momo89
momo89 reserves the right to suspend or permanently terminate any Account at any time, with or without notice, for reasons including but not limited to: breach of these Terms, suspected fraud, money laundering, bonus abuse, provision of false registration information, or any activity that momo89 reasonably determines is harmful to its operations, reputation, or other Users.
11.2 Termination by User
You may request closure of your Account at any time by contacting our customer support team. Upon receipt of a valid closure request, momo89 will process any outstanding withdrawal of your real-money balance (excluding any bonus funds that have not met wagering requirements) within 5 business days, subject to completion of any pending KYC checks.
11.3 Effect of Termination
Upon Account termination, your right to access the Platform ceases immediately. Any bonus funds or promotional credits held in the Account at the time of termination will be forfeited unless otherwise determined by momo89 at its discretion. Real-money funds will be returned to your verified payment method following standard security checks.
12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which momo89 holds its international operating license. By using the Platform, you irrevocably submit to the exclusive jurisdiction of the courts of that jurisdiction for the resolution of any disputes arising from or in connection with these Terms.
Users accessing the Platform from Indonesia acknowledge that online gambling occupies a legally ambiguous position under Indonesian law, most notably the Public Gambling Act of 1867, which predates the internet and does not explicitly address offshore online gambling. Users are solely responsible for ensuring their use of momo89 complies with all local laws applicable to them. momo89 does not provide legal advice, and nothing in these Terms should be construed as legal guidance regarding the legality of online gambling in Indonesia or any other jurisdiction.
In the event of any dispute between you and momo89 that cannot be resolved through our internal complaints process, both parties agree to attempt resolution through good-faith negotiation before initiating any formal legal proceedings.
13. Amendments
momo89 reserves the right to amend, update, or replace these Terms and Conditions at any time. When material changes are made, momo89 will notify registered Users via email or a prominent on-site notice at least 7 days before the changes take effect, except where immediate amendment is required by law, regulatory authority, or urgent security considerations.
Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree with any amended Terms, you must cease using the Platform and may request Account closure as described in Section 11.2. The most current version of these Terms is always available at https://momo89.cam/terms-conditions.
14. Contact Information
If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact the momo89 support team through the following channels. All contact details are provided as plain text for your reference — please use them to initiate contact through your preferred communication method:
- Email: [email protected]
- Live Chat: Available 24/7 through your momo89 Account dashboard
- WhatsApp: +62 812 3456 7890 (available 08:00–22:00 WIB)
- Response Time: Typically 2–5 minutes via live chat during peak hours; within 24 hours via email
For complaints that cannot be resolved through our customer support team, you may escalate your case in writing to our compliance department via email, clearly marking the subject line as "Formal Complaint — [Your Username]". We aim to acknowledge all formal complaints within 48 hours and resolve them within 14 business days.
For concerns related to responsible gaming, self-exclusion requests, or gambling addiction support, please visit our dedicated Responsible Gaming page for full guidance and available tools.